South-West Cornwall, the promise of a magical and memorable holiday

Winner of the David Bellamy Conservation Award

Access Statement

At Atlantic Coast Caravan Park we are committed to providing access for all our guests. We currently offer;

Accessible Information

  • Menus, informative signage and the website are accessible to all

Park Accessibility

  • A compact park, with level concrete road and paving surfaces and clearly marked speed bumps
  • All doorways are painted in contrast to walls and doors where possible
  • Service dogs welcome

Reception Facilities

  • “Welcome All” trained staff, updated access issue information at each staff meeting
  • Designated parking adjacent to reception and parking adjacent to each mobile home
  • Ramped access to reception and shop
  • Telephone accessible 9-4 Monday –Saturday, 9-12 Sunday
  • Later opening hours during peak season
  • Threshold ramp provision available when necessary
  • Lowered desk available
  • All mobile phone networks available on the park
  • Maps indicating facilities, ramps and steps available
  • Written instructions for touring facilities available
  • Bar code access to toilet facilities
  • Familiarisation tour provided
  • Specific need of guests are logged for staff attention with holiday home number
  • Dog drinking bowl and tie-up provided
  • Assistance with luggage provided when necessary
  • Refuse collection provided when necessary
  • Details about local transport and taxi hire available

Laundry

  • Level access
  • Fully accessible facilities

Shop and Cafe

  • Ramped access
  • Non-slip flooring and steady tables and chairs with arm-rests in cafe

Elson Point

  • Level paved access

Accessible Caravan

  • Subtitles on TV
  • Ramped access
  • Convenient location on a corner close to all amenities

Accessible Toilet and Shower Facility

  • Ramped access and level threshold
  • Lever taps
  • Lowered shaver point
  • Bar code access
  • Adjacent to touring field
  • Fully accessible shower

Pot-Wash Area

  • Microwave, freezer and sinks are fully accessible
  • Partially decked approach.